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auction never sniped

 
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freddy
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Joined: 29 Sep 2007
Posts: 61

PostPosted: Sun May 25, 2008 5:25 pm    Post subject: auction never sniped Reply with quote

Question:

Hello, I recently lost an auction because it was never sniped for some reason? I had a bid of $23 and it sold for $13? Just wondering what happened? Not Happy, needed the part.

Reply:

It looks like there was a delay in the communication with eBay causing your snipe not to be executed.

Although this is rare, it does happen. When there's a lot of traffic on eBay and the Internet in general, servers can slow causing delays. We're in the process of eliminating delays caused on our end by adding a back up submitter.

During anticipated high eBay traffic times (Sunday, maybe Thursday nights) you may want to adjust the "time left to bid" to 7 - 10 seconds to hopefully compensate for slower server reaction.

We're very sorry for the unexecuted snipe that you scheduled and are working to eliminate all unexecuted snipes caused by a delay or error on our side.


***Update -- This question was asked a couple of months ago, we now have a backup submitter (mirror) set up.
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